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Wednesday, May 22, 2013

Siebel – Oracle Real-time Scheduler integration


The integration between Siebel and Oracle’s Real-time scheduler has been refreshed. With Siebel 8.1.1.10 customers can take advantage of ORS v2.1.




The latest Siebel - ORS integration is available with the 8.1.1.10 Fix Pack / Oracle Real-time Scheduler 2.1.

- Align service execution with company objective
- Improve service tech productivity and visibility to the enterprise-
- Reduce travel time and distance
- Significantly increase service center efficiencies
- Offer New or Improved Customer Services



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